AiZaply Frequently Asked Questions (FAQs)
Quick answers for getting started, sharing, AI, multi-device sync, Pro plans, and purchases.
Getting started
How do I create my first task list?
Tap Create New List at the top of Home, enter a name, and confirm. Your new list appears immediately.
How do I add tasks to a list?
- Type in Add a task… and tap +.
- Or tap AI Assist to generate a set of tasks from a goal (e.g., “Plan a weekend in Paris”).
Can I break big goals into smaller steps?
Yes. Open a task and tap AI Subtasks to get clear, doable steps you can edit or remove.
Lists & tasks
How do I assign tasks, add dates, or discuss a task?
Open a task to assign it to an eligible collaborator, add a forecast completion date, and include an assignment comment. Collaborators can also use task comments and emoji reactions where available.
Can AiZaply automatically detect locations and show maps?
Yes. When AI-generated tasks include recognizable places, attractions, airports, landmarks, or destinations, AiZaply automatically displays a View Map link with a location preview and additional travel information when available.
Can I manually add my own tasks after AI generates a task list?
Yes. AI-generated task lists work just like manually created lists. You can add, edit, delete, reorder, assign, or complete tasks at any time.
AI features
What should I ask the AI?
Describe your goal, project, trip, event, or task in natural language (for example, "Plan a trip to Iceland" or "Build a flower bed"). AiZaply generates practical tasks, subtasks, and—when appropriate—location information with map links.
Can I edit AI-generated tasks?
Yes. All AI-generated tasks and subtasks can be edited, completed, deleted, reordered, or expanded just like tasks you create manually.
Multi-device & sync
Does AiZaply sync across devices?
Yes. Sign into the same AiZaply account on each device—your lists stay in sync.
Can I use the same account on multiple devices?
Yes. Multiple devices per account are supported.
Plans, trials, and Pro
What are the free trial limits?
- During trial: reminder at 3 active lists, hard cap 10 total created.
- After trial (free): hard cap 3 active lists.
What do I get with Pro?
- Unlimited task lists
- AI-generated tasks & subtasks
- Automatic location detection with map previews for recognized places
- Task sharing & collaboration with permissions
- Task assignments, comments & emoji reactions
- Multi-device synchronization
- Secure cloud backup
- Ad-free experience
How do I upgrade to Pro?
Open the Upgrade to Pro> page in the app and choose a plan. Purchases are handled by your app store.
Purchases & restore
How do I restore a previous purchase?
If AiZaply does not recognize an existing subscription, open the Upgrade to Pro page and tap Restore Purchases. Use the same Apple ID or Google account that originally purchased the subscription. If your account already shows PRO, no restore action is needed.
“Purchase belongs to another account” — what does this mean?
The app-store account on the device owns Pro, but it’s linked to a different AiZaply user. Sign in with that user or switch the device’s app-store account, then restore.
It says “subscription not active.”
Your store subscription may be expired, canceled, or paused. Re-subscribe in the app store, then tap Restore again.
How do I manage or cancel my subscription?
Subscriptions are managed through your Apple App Store or Google Play account. Open the Upgrade to Pro page and tap Manage Subscription to view, change, or cancel your subscription.
Account & security
I didn’t receive the verification code (OTP).
Check spam, wait a minute, then request a new code. If issues persist, confirm the email address and retry.
How do I reset my password?
On the sign-in screen, tap Forgot password and follow the steps.
How do I delete my AiZaply account?
Open Menu → Update Profile → Delete Account. Type DELETE, review the confirmation message, and confirm the deletion. Your account is immediately anonymized, you are signed out, and any remaining personal information associated with shared collaboration is removed after the collaboration grace period.
Where is my data stored?
Your data is synced securely to the cloud and available when you sign in on another device.
Troubleshooting
I updated but don’t see new features.
Open your app store and ensure the latest version is installed. On Android, if the device keeps installing an old build, clear Play Store cache and update again.
I can’t find the Upgrade option.
If you’re Pro, the menu shows Manage / Restore Subscription instead of Upgrade.
Still stuck?
Contact us using the in-app Contact Support option or our Contact page.